Pan Pacific Serviced Suites Kuala Lumpur Exterior photo Pan Pacific HanoiPan Pacific Serviced Suites Kuala Lumpur Exterior photo The photo captures a stunning nighttime view of a luxurious infinity pool overlooking a vibrant cityscape. The pool's water is remarkably still, reflecting the city lights and the surrounding architecture with shimmering clarity. 

The pool is surrouPan Pacific Serviced Suites Kuala Lumpur Room photo The photo shows a modern hotel bedroom with a large bed as the focal point. The bed is neatly made with white linens and several pillows. A dark headboard extends across the wall behind the bed. 

To the left of the bed, there's a dark wooden wardrob
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From185US$ /night
Check-in
26Apr2026Select date
Check-out
27Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
-
Close to Bukit Bintang
Great
8.9
9.4
/10
5.0
4.5
/5

Featuring an infinity swimming pool, the 5-star Pan Pacific Serviced Suites Kuala Lumpur hotel is located in the Mapo district of Kuala Lumpur, approximately a 25-minute walk from the literally Independence square "Dataran Merdeka". Situated in proximity to the ICC Pudu Market, this Kuala Lumpur hotel is proud to offer a banquet hall for thoughtfully hosted occasions.

Location

The smoke-free hotel is about 30 km from Sultan Abdul Aziz Shah airport and 2.1 km from such cultural venues as the Kuala Lumpur City Gallery. Bukit Bintang is right near the Pan Pacific Serviced Suites, while Times Square bus stop is a mere 5 minutes' walk away.

Also, this accommodation is 1.1 km from Low Yat Plaza, and Ampang Park train station is located 3.6 km away.

The nearest tube station is Pudu, situated within reach of the hotel.

Rooms

The Pan Pacific Serviced Suites Kuala Lumpur offers 210 rooms with climate control, as well as self-catering options such as tea and coffee-making facilities. Guests will make use of a hairdryer and a shower cap in bathrooms equipped with a bidet, a walk-in shower, and a separate toilet.

Eat & Drink

Lot 10 Hutong serves Malaysian dishes and lies 250 m from the property.

Leisure & Business

Spa therapy, billiards, and spa services are also available at the Pan Pacific Serviced Suites. There is a fitness centre on site.

“From my perspective, this Kuala Lumpur property stands out for its spacious suites, complete with kitchenettes, catering particularly well to families and extended stays. Its location places guests within easy reach of Bukit Bintang's vibrant shopping scene, while the rooftop infinity pool provides a tranquil escape with impressive city views. It seems like a well-considered choice for those seeking comfort and convenience in the heart of the city.”
Hotel logo
James DavidEditor-in-Chief at 5starhotels
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Choose your preferred room category

Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
One-Bedroom Suite
2 persons
Shower
Coffee machine
Deluxe One-Bedroom Suite
2 persons
Shower
Coffee machine
Premier One-Bedroom King Suite
2 persons
1 King-size bed
City view
Shower
Coffee machine
Premier One-Bedroom Suite
2 persons
2 Single beds
City view
Shower
Coffee machine
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Hotel amenities and facilities

Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Valet parking
  • Room service
  • Housekeeping

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Sun loungers
  • Leisure/ TV room
  • Spa & wellness centre
  • Pool with view

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Pan Pacific Serviced Suites Kuala Lumpur Location

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Map view
Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Nearby
Museum
Museum of Illusions
260 m
Museum
Selfie Museum KL
300 m
Kuala LumpurMalaysia
Bintang Walk
210 m
Restaurants
Si Chuan Dou Hau Restaurant
10 m
Grand Plaza Parkroyal Hotel Jalan Sultan Ismail ParkRoyal Hotel
Kurata Japanese Dining
70 m
Jalan Sultan Ismail Parkroyal Kuala Lumpur B1
Kim Gary Restaurant
270 m
Sungei Wang Plaza G083 &084
Marakesh Restaurant
400 m
No. 148 Jalan Bukit Bintang
Ninja Joe
400 m
Jalan Bukit Bintang
The Tokyo Restaurant
190 m
50 Jalan Sultan Ismail Lot 10
Tonkatsu Anzu
200 m
50 Jalan Sultan Ismail Lot 10
Overseas Restaurant
400 m
84-88 Jalan Imbi
Explore Kuala Lumpur
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Museum of Illusions
Museum of Illusions
5 minutes' walk
An interactive museum featuring optical illusions and puzzles, perfect for a fun family experience.
Selfie Museum KL
Selfie Museum KL
5 minutes' walk
A unique space with vibrant, Instagram-worthy backdrops, ideal for solo travelers and couples alike.
Bintang Walk
Bintang Walk
5 minutes' walk
A bustling street known for shopping and dining, offering a lively atmosphere suited for all.
KLCC Park
KLCC Park
30 minutes' walk
A stunning urban park featuring landscaped gardens and a lake, perfect for relaxation and outdoor activities.
Berjaya Times Square Theme Park
Berjaya Times Square Theme Park
10 minutes' walk
An indoor theme park with thrilling rides and attractions, perfect for families and thrill-seekers.
Wellness Spas
10 minutes' drive
Relaxing spa options nearby offering massages and wellness treatments, ideal for those seeking tranquility.
Si Chuan Dou Hau Restaurant
Si Chuan Dou Hau Restaurant
1 minute' walk
A well-regarded Chinese restaurant specializing in Sichuan cuisine. Reservations recommended for peak times.
Kurata Japanese Dining
Kurata Japanese Dining
1 minute' walk
A modern Japanese dining spot offering fresh sushi and traditional dishes in a sleek setting.
Kim Gary Restaurant
Kim Gary Restaurant
4 minutes' walk
Casual dining with a focus on Hong Kong-style dishes. Family-friendly and accommodating to dietary needs.
Heli Lounge Bar
15 minutes' drive
A rooftop bar offering stunning views of the city skyline, featuring live music and a vibrant atmosphere.
Lunaroots
10 minutes' drive
A cozy venue showcasing local arts, culture, and themed events, suitable for all ages.
Getting around
City Centre
Kuala Lumpur35 min  ·  2.9 km
Airports
Sultan Abdul Aziz Shah (SZB)43 min  ·  28.5 km
Kuala Lumpur International (KUL)89 min  ·  58.8 km
Train
Ampang Park Station23 min  ·  1.9 km
Old Kuala Lumpur Railway Station27 min  ·  2.2 km
Underground
Bukit Bintang4 min  ·  300 m
Tun Razak Exchange11 min  ·  900 m
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 12:00-13:00
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of MYR 70 per person per day. 
Pets
Pets are not allowed.
Languages
English, Chinese, Malay, Tamil
Number of rooms:
210

Reviews and Ratings

Insights and feedback shared by past guests
Review summary
Based on recent reviews
Powered by AI
Pan Pacific Serviced Suites Kuala Lumpur is highly rated for its fantastic central location, placing guests within walking distance of gorgeous malls and attractions like the Petronas Twin Towers. The spacious and modern suites often feature desirable amenities such as a washer and dryer, as well as well-equipped kitchenettes. Guests particularly appreciate the rooftop swimming pool that offers great views of the city; some have noted the spa wasn't working during their visit.
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Review score
Based on 590 verified reviews
9.0/10
Perfect
93%
Recommend
Location
9.5/10
Comfort
9.3/10
Breakfast
7.5/10
Paid Wi-Fi
8.2/10
Pros
Modern room
Great location
Friendly staff
Cons
Room not ready
Weak shower pressure
Guest reviews
based on 590 reviews
9.0/10
based on 1454 reviews
8.9/10
Regis from France
Single
one bedroom premier suite king
5 nights in November 2025
|
Reviewed:February 10, 2026
9.0/10

a amazing stay!

excellent locationfriendly staffpool closure
i found the location perfect for exploring. the modern suite was spacious and clean. i appreciated the washer and dryer in the room. the staff were ready to help with every need. they even provided change for the grab from their own money. service exceeded my expectations.
the pool was unfortunately closed . i hope this issue is addressed quickly. future guests should confirm pool availability before arrival.
Facilities
9/10
the gym has technogym equipment, i noted a billiards table plus a foosball table in the resident pacific lounge and there is also an infinity pool with a consistent depth of 1 meters.
Dining
8/10
the breakfast buffet offers reasonable choices, i saw discounted pastries during happy hour from 4 pm to 6 pm at thyme in the adjacent parkroyal hotel and lot 10's hutong food court is also nearby.
Rooms
10/10
the apartment had a well-equipped kitchenette, i observed large beds and bathrooms and a washer with a dryer was available, the rooms were also modern, clean, and spacious, making my stay very pleasant.
0 Helpful
|
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thomas from united kingdom
Single
One Bedroom Suite
3 nights in November 2025
|
Reviewed:January 22, 2026
7/10
clean roomcomfortable bedclean toiletsmall gympoor equipmenttasteless food
the room quality was top notch. i did not see any flaws. the room was clean, right down to the carpets.. super comfortable bed made me sleep like a baby. the toilet was very clean.
i felt that the gym was very small and didn't have great equipment. the breakfast was a big let down, and there was nothing i liked about it. the variety of food was non-existent, tasteless, and the seating arrangement was odd.
0 Helpful
regis from france
Family with children
two bedroom suite
4 nights in November 2025
|
Reviewed:January 11, 2026
9.0/10

excellent serviced suite experience

central locationclean suitecomfortable bedsuseful kitchenette
i really appreciated the central bukit bintang location, it was near many shopping areas. the suite was beautiful and very clean. the beds were really comfortable! i found the in-room washer and dryer and the well-equipped kitchenette very useful.
Service
9/10
the staff were friendly and helpful, especially during check-in and check-out, so i got a warm welcome and departure. i felt the amenities request via telephone was answered promptly and the request was quickly delivered.
Facilities
9/10
the gym has a great view of the city skyline, it made workouts more enjoyable. i found convenient and safe parking available at the hotel. the swimming pool on the rooftop also offered great views of the city.
Dining
8/10
breakfast was satisfactory with coffee available throughout the day. i didn't encounter any issues! i was content with the food and beverages offered, so i had a fulfilling experience.
Rooms
9/10
the room and living area were spacious and very clean. the toilets were cleaned well! the in-room washing machine and dryer were clean and worked efficiently, very helpful for longer stays.
Location
10/10
the hotel's location is awesome, near malls and food options. i found major shopping malls within walking distance from the premises! this proximity made shopping and dining very convenient.
0 Helpful
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John from United States
Family with children
One Bedroom Suite
4 nights in November 2025
|
Reviewed:December 10, 2025
6/10

Acceptable, but issues exist

good locationbathroom smellslow check-in
The location is near many malls and other food options, good.
I waited longer to check in, it was frustrating. MY room had a smell coming from the bathroom. The staff sent someone, but the smell returned.
0 Helpful
FAQs
About Pan Pacific Serviced Suites Kuala Lumpur
What are the check-in and check-out times at Pan Pacific Serviced Suites Kuala Lumpur?
Check-in is at 15:00 and check-out is at 13:00.
How far is Pan Pacific Serviced Suites Kuala Lumpur from Sultan Abdul Aziz Shah Airport?
The hotel is 24 km from Sultan Abdul Aziz Shah Airport.
What amenities are available in rooms at Pan Pacific Serviced Suites Kuala Lumpur?
Rooms feature air conditioning, a flat-screen TV, a kitchenette, a dining area, and a private bathroom with complimentary toiletries.
What dining options are available at Pan Pacific Serviced Suites Kuala Lumpur?
Guests can enjoy a buffet or continental breakfast each morning at the Pacific Lounge.
Is parking available at Pan Pacific Serviced Suites Kuala Lumpur?
Private parking is available on-site for a flat-rate fee of MYR 2.20 per entry.
What facilities does Pan Pacific Serviced Suites Kuala Lumpur offer for leisure activities?
The hotel features an outdoor swimming pool, a fitness centre, and a billiard table for leisure activities.
Which popular attractions are located near Pan Pacific Serviced Suites Kuala Lumpur?
Nearby attractions include Berjaya Times Square (0.5 km), Pavilion Kuala Lumpur (0.5 km), and KLCC Park (2 km).
What language do staff at Pan Pacific Serviced Suites Kuala Lumpur speak?
The staff speaks multiple languages, including English and Malay.
Does Pan Pacific Serviced Suites Kuala Lumpur offer any spa services?
The hotel features an award-winning spa and wellness centre for guests to enjoy.
What type of breakfast is served at Pan Pacific Serviced Suites Kuala Lumpur?
The hotel offers a hearty selection of continental breakfast with made-to-order hot dishes.
Are there fitness facilities at Pan Pacific Serviced Suites Kuala Lumpur?
The hotel includes a 24-hour fitness centre equipped with state-of-the-art machines.

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