Pan Pacific Serviced Suites Kuala Lumpur Exterior photo

Key details

About the Hotel

Jalan Sultan Ismail, Kuala Lumpur, 50250

Close to Bukit Bintang

Great

8.9

9.4

/10

5.0

4.5

Loved by Pan Pacific Serviced Suites Kuala Lumpur guests

Spacious suites

Comfortable beds

Helpful staff

Clean apartment

Excellent location

"Rooms are big, clean, and new. Well equipped with washer/dryer and dishwasher."

Soliman from Saudi Arabia

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"The suite is well designed, spacious and clean."

Navigator19168161635 from Singapore

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"Having additional room facilities such as the kitchen with microwave, oven, crockery and washing machine/dryer were all very beneficial."

Samina

Located approximately 10 minutes by car from Central Wet Market, the 5-star smoke-free Pan Pacific Serviced Suites Kuala Lumpur hotel offers luxurious rooms 2.7 km from the top family-friendly place like KL Tower Mini Zoo. Boasting an infinity swimming pool and a fitness room, the elegant hotel offers access to the Isetan The Japan Lot 10 Store, which is merely 1.2 km away.

Location

Guests will appreciate a convenient location within reach of ICC Pudu. The Pan Pacific stands around a 5-minute walk from Bukit Bintang tube station.

The area also includes natural sights like the 20 hectare KLCC Park 2.8 km from the hotel.

This accommodation is 850 metres from Hang Tuah city rail and a short way from Times Square bus stop.

Rooms

Pan Pacific Serviced Suites Kuala Lumpur hotel has 210 rooms, comprising a kitchenette and a dining area. A flat-screen TV with satellite channels, along with coffee/tea making facilities, are offered. There are luxurious bedrooms and private bathrooms with a bidet, a walk-in shower, and a separate toilet provided.

Eat & Drink

Lot 10 Hutong offers a selection of Malaysian delicacies and lies within 5 minutes' walk of this Kuala Lumpur hotel.

Leisure & Business

The property offers spa therapy and a shared lounge.

“From my perspective, this Kuala Lumpur property stands out for its spacious suites, complete with kitchenettes, catering particularly well to families and extended stays. Its location places guests within easy reach of Bukit Bintang's vibrant shopping scene, while the rooftop infinity pool provides a tranquil escape with impressive city views. It seems like a well-considered choice for those seeking comfort and convenience in the heart of the city.”

James DavidEditor-in-Chief at 5starhotels

Location: Perfect

9.5/10Review score

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Highlights from guests

Room FeaturesFully Equipped!

Our suite included a washing machine, dryer, and a fully equipped kitchen. Utensils, dish soap, and a Nespresso machine made our stay so convenient.

Charlie from Canada

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Sports & FitnessRooftop Refresh

The rooftop pool was clean and offered great views. The gym was big enough. Recreational facilities made the stay more interesting.

Rajesh from India

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BathroomBalmain Luxury

Our bathroom had a walk-in rain shower with Balmain toiletries. There was also a separate toilet area with its own sink!

Mei from China

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DiningBreakfast Variety

The breakfast included a wide range of Asian and Western options. It's also convenient that other restaurants can be charged to the room.

Hans from Netherlands

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Choose your preferred room category

Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers

One Bedroom Suite
2 persons
47 m²
1 King-size bed
Air conditioning
Coffee machine
room details
One Bedroom Deluxe Suite
2 persons
58 m²
1 King-size bed
Air conditioning
Coffee machine
room details
One Bedroom Executive Suite
2 persons
58 m²
2 Single beds
Air conditioning
Bathtub
room details

Show all rooms

Calendar with prices and room availability

Search your travel dates to view current prices and available rooms

Hotel amenities and facilities

Each 5 star hotel provides luxury amenities designed for comfort and memorable stays

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Billiard tables

Services

Valet parking
Room service
Housekeeping

Business

Meeting/ Banquet facilities

Children

Cots
Children's pool

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Rooftop pool
Sun loungers
Leisure/ TV room
Spa & wellness centre
Pool with view

Room features

Air conditioning
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV

Pan Pacific Serviced Suites Kuala Lumpur Location

Jalan Sultan Ismail, Kuala Lumpur, 50250

Map view

City landmarks

Event hall

Petronas Twin Towers

2.64 km

Mall

Suria KLCC

2.61 km

Park

KLCC Park

2.66 km

Mall

Chinatown

2.19 km

Landmark

Dataran Merdeka

2.12 km

Aquarium

Aquaria

2.14 km

Market

Central Market

2.48 km

Landmark

Alor Street

1.27 km

Stadium

Stadium Negara

1.5 km

Mosque

National Mosque of Malaysia

2.29 km

Mall

Fahrenheit 88 Shopping Mall

1.33 km

Event hall

Kuala Lumpur Convention Centre

2.13 km

Mall

Sungei Wang Plaza

970 m

Landmark

Low Yat Plaza

1.11 km

Stadium

Merdeka Stadium

2.6 km

Theme Park

Berjaya Times Square Theme Park

810 m

Mall

Lot 10

1.17 km

Mall

Pavilion KL

1.47 km

Landmark

Sultan Abdul Samad Building

2.02 km

Museum

Petrosains Science Discovery Centre

1.75 km

Pagoda

Sri Maha Mariamman Temple

2.37 km

Landmark

Trec Kl

1.64 km

Shopping Area

Berjaya Times Square Kuala Lumpur

790 m

Landmark

KLCC - Bukit Bintang Pedestrian Walkway

2.04 km

Mall

Bukit Bintang

1.16 km

Park

KL Forest Eco Park

2.47 km

Shopping Area

The Weld

1.98 km

Nearby

Museum

Museum of Illusions

260 m

Museum

Selfie Museum KL

300 m

Kuala LumpurMalaysia

Bintang Walk

210 m

Restaurants

Si Chuan Dou Hau Restaurant

10 m

Grand Plaza Parkroyal Hotel Jalan Sultan Ismail ParkRoyal Hotel

Kurata Japanese Dining

70 m

Jalan Sultan Ismail Parkroyal Kuala Lumpur B1

Kim Gary Restaurant

270 m

Sungei Wang Plaza G083 &084

Marakesh Restaurant

400 m

No. 148 Jalan Bukit Bintang

Ninja Joe

400 m

Jalan Bukit Bintang

The Tokyo Restaurant

190 m

50 Jalan Sultan Ismail Lot 10

Tonkatsu Anzu

200 m

50 Jalan Sultan Ismail Lot 10

Overseas Restaurant

400 m

84-88 Jalan Imbi

Explore Kuala Lumpur

Local Highlights

Museum of Illusions

5 minutes' walk

An interactive museum featuring optical illusions and puzzles, perfect for a fun family experience.

Selfie Museum KL

5 minutes' walk

A unique space with vibrant, Instagram-worthy backdrops, ideal for solo travelers and couples alike.

Bintang Walk

5 minutes' walk

A bustling street known for shopping and dining, offering a lively atmosphere suited for all.

KLCC Park

30 minutes' walk

A stunning urban park featuring landscaped gardens and a lake, perfect for relaxation and outdoor activities.

Berjaya Times Square Theme Park

10 minutes' walk

An indoor theme park with thrilling rides and attractions, perfect for families and thrill-seekers.

Wellness Spas

10 minutes' drive

Relaxing spa options nearby offering massages and wellness treatments, ideal for those seeking tranquility.

Si Chuan Dou Hau Restaurant

1 minute' walk

A well-regarded Chinese restaurant specializing in Sichuan cuisine. Reservations recommended for peak times.

Kurata Japanese Dining

1 minute' walk

A modern Japanese dining spot offering fresh sushi and traditional dishes in a sleek setting.

Kim Gary Restaurant

4 minutes' walk

Casual dining with a focus on Hong Kong-style dishes. Family-friendly and accommodating to dietary needs.

Heli Lounge Bar

15 minutes' drive

A rooftop bar offering stunning views of the city skyline, featuring live music and a vibrant atmosphere.

Lunaroots

10 minutes' drive

A cozy venue showcasing local arts, culture, and themed events, suitable for all ages.

Getting around

City Centre
Kuala Lumpur 35 min · 2.9 km
Airports
Sultan Abdul Aziz Shah (SZB) 43 min · 28.5 km
Kuala Lumpur International (KUL) 89 min · 58.8 km
Train
Ampang Park Station 23 min · 1.9 km
Old Kuala Lumpur Railway Station 27 min · 2.2 km
Underground
Bukit Bintang 4 min · 300 m
Tun Razak Exchange 11 min · 900 m

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 12:00-13:00

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of MYR 70.0 per person.

Pets

Pets are not allowed.

Languages

English, Chinese, Malay, Tamil

Number of rooms:

210

Reviews and Ratings

Insights and feedback shared by past guests

Review summary

Based on recent reviews

Pan Pacific Serviced Suites Kuala Lumpur is highly rated for its fantastic central location, placing guests within walking distance of gorgeous malls and attractions like the Petronas Twin Towers. The spacious and modern suites often feature desirable amenities such as a washer and dryer, as well as well-equipped kitchenettes. Guests particularly appreciate the rooftop swimming pool that offers great views of the city; some have noted the spa wasn't working during their visit.

Review score

Based on 4 verified reviews

7.8 /10

Very good

100%

Recommend

Location

9.5/10

Cleanliness

9.3/10

Breakfast

7.2/10

Paid Wi-Fi

8.0/10

Pros

Modern room

Great location

Friendly staff

Cons

Room not ready

Weak shower pressure

Regis from France

Single

one bedroom premier suite king

5 nights in November 2025

Reviewed: February 10, 2026

9.0/10

a amazing stay!

excellent location friendly staff

i found the location perfect for exploring. the modern suite was spacious and clean. i appreciated the washer and dryer in the room. the staff were ready to help with every need. they even provided change for the grab from their own money. service exceeded my expectations.

the pool was unfortunately closed . i hope this issue is addressed quickly. future guests should confirm pool availability before arrival.

Facilities

9/10

the gym has technogym equipment, i noted a billiards table plus a foosball table in the resident pacific lounge and there is also an infinity pool with a consistent depth of 1 meters.

Dining

8/10

the breakfast buffet offers reasonable choices, i saw discounted pastries during happy hour from 4 pm to 6 pm at thyme in the adjacent parkroyal hotel and lot 10's hutong food court is also nearby.

Rooms

10/10

the apartment had a well-equipped kitchenette, i observed large beds and bathrooms and a washer with a dryer was available, the rooms were also modern, clean, and spacious, making my stay very pleasant.

0 Helpful

thomas from united kingdom

Single

One Bedroom Suite

3 nights in November 2025

Reviewed: January 22, 2026

7/10

clean room comfortable bed clean toilet small gym poor equipment tasteless food

the room quality was top notch. i did not see any flaws. the room was clean, right down to the carpets.. super comfortable bed made me sleep like a baby. the toilet was very clean.

i felt that the gym was very small and didn't have great equipment. the breakfast was a big let down, and there was nothing i liked about it. the variety of food was non-existent, tasteless, and the seating arrangement was odd.

0 Helpful

regis from france

Family with children

two bedroom suite

4 nights in November 2025

Reviewed: January 11, 2026

9.0/10

excellent serviced suite experience

central location clean suite comfortable beds useful kitchenette

i really appreciated the central bukit bintang location, it was near many shopping areas. the suite was beautiful and very clean. the beds were really comfortable! i found the in-room washer and dryer and the well-equipped kitchenette very useful.

Service

9/10

the staff were friendly and helpful, especially during check-in and check-out, so i got a warm welcome and departure. i felt the amenities request via telephone was answered promptly and the request was quickly delivered.

Facilities

9/10

the gym has a great view of the city skyline, it made workouts more enjoyable. i found convenient and safe parking available at the hotel. the swimming pool on the rooftop also offered great views of the city.

Dining

8/10

breakfast was satisfactory with coffee available throughout the day. i didn't encounter any issues! i was content with the food and beverages offered, so i had a fulfilling experience.

Rooms

9/10

the room and living area were spacious and very clean. the toilets were cleaned well! the in-room washing machine and dryer were clean and worked efficiently, very helpful for longer stays.

Location

10/10

the hotel's location is awesome, near malls and food options. i found major shopping malls within walking distance from the premises! this proximity made shopping and dining very convenient.

0 Helpful

John from United States

Family with children

One Bedroom Suite

4 nights in November 2025

Reviewed: December 10, 2025

6/10